Can you estimate from photos?
Yes. Photograph the main items, dimensions and access at both addresses. We will explain what else is needed if the information is insufficient.
Hong Kong moving & storage
Your belongingsMove Matetreated withcare
Move Mate provides professional, reliable and clearly priced moving and storage across Hong Kong. From careful packing to secure transport, we handle the work so moving in is simple.
Written quote
Known items and conditions listed
Item protection
Protection matched to each item
Details first
Photos and access details aid planning
18 districts
Hong Kong-wide service
Our Services
Complete moving solutions
Home moving
We manage residential moves from packing and boxing to setting up items in your new home, tailored to your household contents, housing estate regulations, and transport routes.
- Protective measures tailored to item requirements.
- Large furniture disassembly and reassembly services available.
- Positioning items according to your instructions upon delivery.
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Public Housing Moving
We are familiar with public housing estate lift access, loading/unloading zones, and management protocols, planning the moving sequence based on the volume of items in your unit.
- Coordinating with public housing estate loading and unloading arrangements.
- Advance verification of lift access and corridors.
- Sorting items by room upon arrival.
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Home Ownership Scheme Moving
Coordinating with Home Ownership Scheme (HOS) estate management and move-in schedules to properly sort household items and large furniture.
- Coordinating moving slots within the estate.
- Checking dimensions of large furniture.
- Labelling items for specific rooms in the new home.
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Private Estate Moving
Coordinating departure and arrival processes based on private estate moving applications, protection requirements, and loading bay locations.
- Pre-checking property management requirements.
- Arrangements for protecting common areas.
- Planning loading and unloading routes.
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Walk-up moving
We plan walk-up building moves based on floor level, staircase width, corners, and item dimensions, confirming route restrictions beforehand.
- Assessment of floor levels and staircase environment.
- Pre-measuring staircase corners.
- Verifying dimensions of large items.
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Village house moving
We assess village house access roads, parking points, stairs, and trolley distances to arrange logistics tailored to the specific site environment.
- Assessment of narrow roads and parking points.
- Arranging trolley transfers as required.
- Confirmation of staircases and corner routes.
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Moving Conditions
Moving conditions to confirm before a quote
Lifts, stairs and corners
Confirm that large items fit in the lift and share stair widths, floor levels and corner restrictions so we can assess the route.
Long carries and podiums
Some estates require a transfer across a podium or a long trolley route. Tell us early so we can prepare suitable equipment.
Parking and height limits
Confirm car-park height limits or the nearest loading point to avoid an unexpectedly longer carry on moving day.
Furniture assembly
Large wardrobes, hydraulic beds and custom furniture often need dismantling. We can arrange experienced technicians.
Special and valuable items
Pianos, safes, large aquariums and antiques need specialist protection and handling, so list them in advance.
Boxes and packing
If you need boxes or our packing service, share an estimated quantity in advance so we can bring enough materials.
How It Works
A simple five-step process
01
Provide item and access details
Help the team understand what is moving and the real access conditions at both addresses.
02
Confirm the written quote
Set out known services, restrictions and related charges clearly before booking.
03
Book the slot and prepare
Once the date is confirmed, prepare according to building rules and the moving sequence.
04
Moving-day checks and transport
Check the site and inventory first, then protect, carry, load and secure items in sequence.
05
Delivery, placement and completion
Place items by label and instruction on arrival, and complete the specified reassembly work.
Get a clearer quote
Three steps before your quote
You do not need every detail at once. Start with your items, access at both addresses and preferred date so we can quickly identify anything else needed for a written quote.
01
List the main items
Photograph large furniture, appliances and unusually heavy items, noting anything requiring assembly, disposal or storage.
02
Photograph access at both addresses
Include entrances, lifts, stairs, corridors and the nearest parking point, especially for village houses and walk-ups.
03
Share your date and requirements
Share your preferred date, building time restrictions and placement requirements so we can confirm the crew and vehicle.
Ready to move?
Contact our customer team now for a free professional assessment and quote.
Frequently asked questions
Questions before getting a quote
How are stairs, carrying distance and furniture assembly calculated?
These depend on the floors, route, item dimensions and construction, and should be itemised in the written quote before confirmation.
Can you handle village houses, walk-ups or oversized items?
Share the full route, corners and oversized-item details. We will assess the appropriate crew, equipment or other handling method.
Service Areas
Serving all 18 Hong Kong districts
Hong Kong Island